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SHIPPING POLICY

At ROMIMI, we ship premium father-son matching streetwear worldwide with free shipping on every order. We take care in delivering your order so it arrives in perfect condition for your first father-son moment.

Worldwide Free Shipping

We offer free standard delivery to all our destinations.

🇪🇺 European Union (Austria, Belgium, Denmark & more)

  • Standard Delivery: 3-5 business days
  • Cost: FREE
  • Fully tracked service

🇬🇧 United Kingdom & Ireland

  • Standard Delivery: 3-5 business days
  • Cost: FREE
  • Fully tracked service

🇺🇸 United States

  • US Standard Delivery: 3-5 business days
  • Cost: FREE
  • Fully tracked service

🇨🇦 Canada

  • Standard Delivery: 3-5 business days
  • Cost: FREE
  • Fully tracked service

🇦🇺 Australia & International

  • Standard Delivery: 3-5 business days
  • Cost: FREE
  • Fully tracked service

Order Processing

  • Standard Processing: 1-3 business days
  • During Peak Periods (Collection launches, Black Friday, holidays): Up to 5 business days
  • All delivery times are calculated from dispatch date, not order date.

Tracking Your Order

Once dispatched, you'll receive:

  • Order confirmation email with order number
  • Shipping confirmation with tracking number
  • Real-time tracking updates

Track your order anytime at romimi.com or through the tracking link in your email.

Customs & Import Duties

🇪🇺 European Union — No additional fees. VAT included in price.

🇬🇧 United Kingdom — No additional fees for most orders.

🇺🇸🇨🇦🇦🇺 US, Canada, Australia & Rest of World — Most orders are duty-free (under local thresholds). In rare cases, minimal customs fees may apply and are the customer's responsibility.

Delivery Process

If you're not home:

  • Package may be left in a safe place or with a neighbor
  • Carrier will leave instructions for redelivery or pickup
  • Check with household members, neighbors, or building reception before contacting us

Before contacting us about delays, please wait 7 business days from dispatch date.

Lost or Damaged Packages

Package shows delivered but you didn't receive it?

  • Check with neighbors, household members, building reception
  • Check all safe locations around your address
  • Wait 48 hours (carriers sometimes mark as delivered early)
  • Contact us at contact@romimi.com if still missing

Package arrived damaged?

  • Take photos of packaging and damaged items
  • Don't discard packaging
  • Email contact@romimi.com immediately with photos and order number

We'll resolve issues quickly with replacement or refund.

Father-Son Matching Sets

  • Both pieces ship together unless items are on pre-order
  • Carefully packaged for perfect arrival
  • We'll contact you if any size is unavailable before shipping

Pre-Orders & Limited Editions

  • Pre-orders ship on estimated release date communicated at purchase
  • Can't be cancelled once dispatched
  • VIP members get priority processing for limited editions

Shipping Restrictions

We cannot ship to:

  • PO Boxes
  • Military addresses (APO/FPO) — contact us for arrangements
  • Some remote areas

Unsure if we ship to your address? Email contact@romimi.com before ordering.

Important Notes

✓ You must provide correct shipping address — we're not responsible for incorrect addresses ✓ Return/re-shipping fees apply for address errors ✓ During peak seasons, expect additional 2-3 days delay

Questions?

Email: contact@romimi.com Include: Order number, tracking number, detailed description, photos (if relevant) Response time: 48 hours (72 hours during peak periods)

Creating Lasting Memories, Delivered With Care

ROMIMI — Born to Lead

Flexiresto SL Calle Fluvia 97, 3-5 08019 Barcelona, Spain VAT: ESB67411744

Last Updated: December 3, 2025